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ServiceMatrix Reports
Outsourcing
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Front office servicing
Front office servicing
Coming soon
Mid/back office scope
Mid/back office scope
Trade processing
Trade processing
Income processing
Income processing
Coming soon
Corporate actions processing
Corporate actions processing
Coming soon
IBoR
IBoR
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P&L
P&L
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Retail-level custody
Retail-level custody
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Insurance investment accounting
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Outsourcing
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Front office servicing
Mid/back office scope
Trade processing
Income processing
Corporate actions processing
IBoR
P&L
Retail-level custody
Insurance investment accounting
Service standards ()
Service standards specified
Service standards ()
Standards contractually binding
Service standards ()
Reporting against KPIs
Service standards ()
Service delivery ()
Query tracking tool
Service delivery ()
Technical knowledge
Service delivery ()
Professionalism
Service delivery ()
Aligned service team
Service delivery ()
Knows & supports client
Service delivery ()
Supports client change
Service delivery ()
Supports client growth
Service delivery ()
Proactive new business transition
Service delivery ()
Measure service delivery
Service delivery ()
Foreign exchange
FX execution
Foreign exchange
Automated FX
Foreign exchange
Online FX rates
Foreign exchange
Reporting spread
Foreign exchange
Reporting spread to fund manager
Foreign exchange
Online FX instructions
Foreign exchange
CLS services
Foreign exchange
FX contractual settlement
Foreign exchange
FX advisory
Foreign exchange
Currency share class hedging
Foreign exchange
Passive currency overlay
Foreign exchange
Pre-trade/trading
Trade affirmation/confirmation
Pre-trade/trading
Pre-trade compliance
Pre-trade/trading
Trade matching
Pre-trade/trading
Trade execution
Pre-trade/trading
Trading efficiency analysis
Pre-trade/trading
Front office servicing
Integrated trade execution
Front office servicing
Integrated trade execution
Front office servicing
Intra-day cash management
Front office servicing
Fund manager reporting tools
Front office servicing
Integrated cash financing
Front office servicing
Fully-disclosed recordkeeping
Front office servicing
Inventory reporting
Front office servicing
Portfolio modelling
Front office servicing
Portfolio rebalancing
Front office servicing
Mid/back office scope
Entire back office
for Asset Manager
Mid/back office scope
Entire back office
for Broker-Dealer
Mid/back office scope
Entire back office
for Wealth Manager/Investment Adviser
Mid/back office scope
Entire middle office
for Asset Manager
Mid/back office scope
Entire middle office
for Broker-Dealer
Mid/back office scope
Entire middle office
for Wealth Manager/Investment Adviser
Mid/back office scope
Trade processing
Trade pre-matching / confirmation
for Asset Manager
Trade processing
Trade pre-matching / confirmation
for Broker-Dealer
Trade processing
Trade pre-matching / confirmation
for Wealth Manager/Investment Adviser
Trade processing
Client allocation processing
for Asset Manager
Trade processing
Client allocation processing
for Broker-Dealer
Trade processing
Client allocation processing
for Wealth Manager/Investment Adviser
Trade processing
Custodian/bank instructions
for Asset Manager
Trade processing
Custodian/bank instructions
for Broker-Dealer
Trade processing
Custodian/bank instructions
for Wealth Manager/Investment Adviser
Trade processing
Proactive fails management
for Broker-Dealer
Trade processing
Income processing
Receive reports from custodians
for Asset Manager
Income processing
Receive reports from custodians
for Broker-Dealer
Income processing
Receive reports from custodians
for Wealth Manager/Investment Adviser
Income processing
Reconcile received vs. expected
for Asset Manager
Income processing
Reconcile received vs. expected
for Broker-Dealer
Income processing
Reconcile received vs. expected
for Wealth Manager/Investment Adviser
Income processing
Corporate actions processing
Receive reports from custodians
for Asset Manager
Corporate actions processing
Receive reports from custodians
for Broker-Dealer
Corporate actions processing
Receive reports from custodians
for Wealth Manager/Investment Adviser
Corporate actions processing
Process voluntary decisions
for Asset Manager
Corporate actions processing
Process voluntary decisions
for Broker-Dealer
Corporate actions processing
Process voluntary decisions
for Wealth Manager/Investment Adviser
Corporate actions processing
IBoR
Investment book of record (IBoR)
IBoR
P&L
Daily P&L reporting
for Asset Manager
P&L
Daily P&L reporting
for Broker-Dealer
P&L
Intra-day P&L reporting
for Asset Manager
P&L
Intra-day P&L reporting
for Broker-Dealer
P&L
Retail-level custody
Retail custody accounts
Retail-level custody
Integration with external retail custody
Retail-level custody
Client-level recordkeeping
Retail-level custody
Insurance investment accounting
Transaction processing
Insurance investment accounting
NAV calculations
Insurance investment accounting
Income/expense processing
Insurance investment accounting
Multi-currency base reporting
Insurance investment accounting
Statutory reporting
Insurance investment accounting
Securities clearing
General Clearing Member services
Securities clearing
Collateral monitoring
Securities clearing
Cross-border collateral netting
Securities clearing
Derivatives clearing
Exchange-traded futures
Derivatives clearing
Exchange-traded options
Derivatives clearing
OTC futures
Derivatives clearing
OTC options
Derivatives clearing
OTC forwards
Derivatives clearing
OTC interest rate swaps
Derivatives clearing
Cleared non-deliverable forward FX
Derivatives clearing
Cleared credit default swaps
Derivatives clearing
OTC FX swaps
Derivatives clearing
Collateral management
Derivatives clearing
Depositary/Trustee
Compliance monitoring
Depositary/Trustee
'Depositary lite' service
Depositary/Trustee
Risk management monitoring
Depositary/Trustee
Stress testing
Depositary/Trustee
Daily check: investment/borrowing
Depositary/Trustee
Periodic valuation checks
Depositary/Trustee
Daily monitoring of breaches
Depositary/Trustee
Daily derivatives monitoring
Depositary/Trustee
Oversight monitoring - site visits
Depositary/Trustee
Review scheme documentation
Depositary/Trustee
Production of scheme documentation
Depositary/Trustee
Dealing with fund auditors
Depositary/Trustee
Conducting internal compliance audit
Depositary/Trustee
Regulatory & technical guidance
Depositary/Trustee
Regular regulatory updates
Depositary/Trustee
Support new & innovative products
Depositary/Trustee
Depositary/Trustee reporting
Depositary/Trustee
Fund admin: traditional
Fund set-up/transfer
Fund admin: traditional
Transaction processing
Fund admin: traditional
NAV calculation
Fund admin: traditional
Interface with transfer agent
Fund admin: traditional
Income/expense processing
Fund admin: traditional
Expense management
Fund admin: traditional
Fee processing
Fund admin: traditional
Share class: currency
Fund admin: traditional
Share class: investor type
Fund admin: traditional
Share class: fee type
Fund admin: traditional
Maintenance of fund accounts
Fund admin: traditional
Compliance: borrowing/leverage
Fund admin: traditional
Compliance: type/concentration
Fund admin: traditional
Product & regulatory support
Fund admin: traditional
Cross-border pooling structures
Fund admin: traditional
Corporate secretarial services
Fund admin: traditional
Fund liquidation management
Fund admin: traditional
Pension benefit disbursement
Fund admin: traditional
Pension benefit administration
Fund admin: traditional
Transfer agency
Subscriptions/redemptions
Transfer agency
Client set-up/amendment
Transfer agency
Interface with fund accountant
Transfer agency
Dividend/income distributions
Transfer agency
Investor reporting
Transfer agency
Shareholder records
Transfer agency
KYC/AML compliance
Transfer agency
Fund distribution support
Transfer agency
Fund admin: alternative
Hedge fund set-up
Fund admin: alternative
Private equity fund set-up
Fund admin: alternative
Real estate fund set-up
Fund admin: alternative
Transaction processing
Fund admin: alternative
NAV calculation: hedge fund
Fund admin: alternative
NAV calculation: PE/RE
Fund admin: alternative
Interface with prime brokers
Fund admin: alternative
Income/expense processing
Fund admin: alternative
Fee processing
Fund admin: alternative
Share class: currency
Fund admin: alternative
Share class: investor type
Fund admin: alternative
Share class: fee type
Fund admin: alternative
Maintenance of fund accounts
Fund admin: alternative
Compliance: borrowing/leverage
Fund admin: alternative
Compliance: investment type/concentration
Fund admin: alternative
P&L reporting: intra-day flash
Fund admin: alternative
P&L reporting: end-of-day reconciled
Fund admin: alternative
Cash: reconcile with banks/brokers
Fund admin: alternative
Cash: treasury management
Fund admin: alternative
Product & regulatory support
Fund admin: alternative
Corporate secretarial services
Fund admin: alternative
Fund liquidation management
Fund admin: alternative
Books of GP/co-invt/carried interest vehicles
Fund admin: alternative
Partnership and shareholder registers
Fund admin: alternative
Maintaining capital accounts
Fund admin: alternative
Capital calls and distributions
Fund admin: alternative
Investor meetings
Fund admin: alternative
Monitoring: investment objectives/powers
Fund admin: alternative
Monitoring: leverage
Fund admin: alternative
Monitoring: investment types/concentrations
Fund admin: alternative
Valuations: prescribed procedures
Fund admin: alternative
Investor servicing/TA - alternative
Subscriptions/redemptions
Investor servicing/TA - alternative
Dividend/income distributions
Investor servicing/TA - alternative
Investor reporting
Investor servicing/TA - alternative
KYC/AML compliance
Investor servicing/TA - alternative
Capital call preparation
Investor servicing/TA - alternative
Process capital activities
Investor servicing/TA - alternative
Fund distribution support
Investor servicing/TA - alternative
Safekeeping & Network
Equities
Safekeeping & Network
Bonds
Safekeeping & Network
Exchange-traded funds
Safekeeping & Network
Off-exchange traditional funds
Safekeeping & Network
Off-exchange hedge funds
Safekeeping & Network
Exchange-traded derivatives
Safekeeping & Network
OTC derivatives
Safekeeping & Network
Market opening: documentation
Safekeeping & Network
Market opening: advisory
Safekeeping & Network
Selecting sub-custodians
Safekeeping & Network
Monitoring sub-custodians
Safekeeping & Network
Contingency arrangements
Safekeeping & Network
Settlement
Actual settlement date accounting
Settlement
Contractual settlement
Settlement
Failed trade reporting
Settlement
Fails management
Settlement
Report counterparty exposure
Settlement
Proactive market claims
Settlement
Traditional funds settlement
Settlement
Alternative funds settlement
Settlement
Custody risk & fees
Market risk advice
Custody risk & fees
Sub-custody service risk
Custody risk & fees
Measure sub-custody service
Custody risk & fees
Sub-custody insolvency
Custody risk & fees
Depository risk management
Custody risk & fees
Own service risk
Custody risk & fees
Own credit risk
Custody risk & fees
Indemnity, own loss: capped
Custody risk & fees
Indemnity, own loss: uncapped
Custody risk & fees
Indemnity, sub-custody: capped
Custody risk & fees
Indemnity, sub-custody: uncapped
Custody risk & fees
Indemnity, CSD/ICSD: capped
Custody risk & fees
Indemnity, CSD/ICSD: uncapped
Custody risk & fees
Right of set-off limited
Custody risk & fees
Segregated account support
Custody risk & fees
Potential out-of-pocket by market
Custody risk & fees
Corporate actions
Mandatory events
Corporate actions
Voluntary events
Corporate actions
Multiple data sources
Corporate actions
Classification of events
Corporate actions
Proactive investigation
Corporate actions
Proactive stance with issuers
Corporate actions
Automated processing
Corporate actions
Pre-matching of entitlements
Corporate actions
Online announcements
Corporate actions
Online instructions
Corporate actions
Contractual corporate actions
Corporate actions
Proactive market claims
Corporate actions
Dedicated service contact
Corporate actions
Income
Pre-notification
Income
Pre-advice
Income
Contractual income
Income
Proactive market claims
Income
Tax
Tax relief at source
Tax
Tax reclaims
Tax
Tax lobbying
Tax
Contractual tax reclaims
Tax
Tax reclaim reporting
Tax
Exception reporting
Tax
Tax documentation
Tax
Tax support for CGT
Tax
Tax support for FTT
Tax
Master custody
Reconciliation across multiple managers
Master custody
Consolidated reporting across multiple managers
Master custody
Consolidated reporting across multiple custodians
Master custody
Prime custodian
Master custody
Master trust reporting
Master custody
Pension pooling
Master custody
Liquidity management
Interest on idle balances
Liquidity management
Reporting of interest rates
Liquidity management
Cash forecasting tools
Liquidity management
Cash sweeping service
Liquidity management
Cash pooling/Netting
Liquidity management
Off-balance-sheet cash products
Liquidity management
Overdraft facilities
Liquidity management
Overdraft reporting
Liquidity management
Multi-currency accounts
Liquidity management
Access to domestic currency clearing
Liquidity management
Instructions
Electronic securities instructions
Instructions
Electronic cash instructions
Instructions
SWIFT instructions
Instructions
SWIFT reporting
Instructions
Internet platform
Instructions
FpML file delivery
Instructions
Adoption of all messaging standards
Instructions
All SWIFT MTs for corporate actions
Instructions
All SWIFT MTs for collateral
Instructions
Reporting
Online reporting
Reporting
Securities transactions in real time
Reporting
Cash transactions in real time
Reporting
Tailored reporting
Reporting
Ability to create customised reports
Reporting
Ability to extract customised data
Reporting
Multi-currency reporting
Reporting
Performance & risk reporting
Reporting
MIS reporting
Reporting
Market intelligence
Reporting
Market analysis
Reporting
Market risk
Reporting
Market tax information
Reporting
Proxy voting
Proxy voting service
Proxy voting
Voting agency integration
Proxy voting
Online announcements
Proxy voting
Power of attorney solicitation
Proxy voting
Power of attorney monitoring
Proxy voting
Online instructions
Proxy voting
Standing instructions
Proxy voting
Online results
Proxy voting
Class actions
Class actions: notification
Class actions
Class actions: proactive stance
Class actions
Class actions: claims
Class actions
Institutional client reporting
Use of client logos for white label reporting
Institutional client reporting
Ability to take feeds from client systems
Institutional client reporting
Provision of data for integration into client systems
Institutional client reporting
Ability to take feeds from external systems
Institutional client reporting
Production of client-ready copies for distribution
Institutional client reporting
Portfolio accounting/valuations
Daily valuations
Portfolio accounting/valuations
Intra-day valuations
Portfolio accounting/valuations
Multiple share class NAV
Portfolio accounting/valuations
Multi currency NAV reporting
Portfolio accounting/valuations
ETF services
Portfolio accounting/valuations
Independent valuation of derivatives
Portfolio accounting/valuations
Traditional fund valuations
Portfolio accounting/valuations
Hedge fund valuations
Portfolio accounting/valuations
Multiple pricing sources
Portfolio accounting/valuations
Take feed of client pricing
Portfolio accounting/valuations
Investment performance
Monthly performance calculation
Investment performance
Daily performance calculation
Investment performance
GIPS-compliant reporting
Investment performance
Time-weighted return calculation
Investment performance
Reporting against market benchmark
Investment performance
Reporting against custom benchmark
Investment performance
Value-at-risk reporting
Investment performance
Fund management ratio reporting
Investment performance
Compliance monitoring
Compliance monitoring
Compliance monitoring
Client-driven rule setup process
Compliance monitoring
Standard checks for regulatory compliance
Compliance monitoring
Tailored checks for mandate compliance
Compliance monitoring
Pre-trade compliance
Compliance monitoring
Post-trade compliance
Compliance monitoring
Timely reporting of compliance breaches
Compliance monitoring
Regulatory reporting
Reporting to local regulator
Regulatory reporting
Reporting to tax authorities
Regulatory reporting
AIFMD reporting
Regulatory reporting
FATCA reporting
Regulatory reporting
Form PF services
Regulatory reporting
Trade repository reporting
Regulatory reporting
Solvency II reporting
Regulatory reporting
Suggest additions/refinement
Service offerings:
Front office servicing
Mid/back office scope
Trade processing
Income processing
Corporate actions processing
IBoR
P&L
Retail-level custody
Insurance investment accounting
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