Driving up service quality both in-house and at vendors

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Standardized vendor evaluation

ServiceMatrix presents accurate and impartial ratings of vendor performance, based on evaluation by prestigious financial institutions.

Why join the ServiceMatrix community?
True and fair assessment of vendor performance
Absolute discretion assured over your input
Complimentary vendor performance reports
Over 20 vendors already evaluated with 3600 ratings

Do you have an in-house evaluation programme?
We'd love to hear from you and help you benefit from this new streamlined approach.

Still using traditional surveys?
Take a minute to try ServiceMatrix and see how different it is.

“So easy to use”
“Very flexible”
“Quick access to reports”
– ServiceMatrix users in 2018

View some of the latest vendor rating reports or score your vendors using our confidential questionnaire to access all reports is owned and operated by ServiceMatrix Platform Ltd and associated companies. Its contents are © 2018 ServiceMatrix Platform Ltd and its licensors. All rights reserved.

Except where explicitly stated to the contrary, you may not publish or reproduce any of the contents without the owner's specific written authority. Use of the portal is subject to our full terms and conditions. is a trademark of ServiceMatrix Platform Ltd.  All trademarks and registered trademarks acknowledged. is headquartered in London, England. The mailing address is:
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